General terms and conditions and consumer information
§ 1 basic provisions
(1) The following terms and conditions apply to all contracts between Annett Krohm, NettisNadelkunst, Max-Eyth-Strasse 31, 73230 Kirchheim - hereinafter referred to as provider - and the customer, which are concluded via the provider's website www.rohrspatzundwollmeise.de. Unless otherwise agreed, the inclusion of the customer's own conditions is contradicted.
(2) Consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. An entrepreneur is any natural or legal person or a legal partnership that, when concluding a legal transaction, acts in the exercise of its independent professional or commercial activity.
(3) The contract language is German. The full text of the contract will not be saved by the provider. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the print function of the browser. After receipt of the order by the provider, the order data, the legally required information for distance contracts and the general terms and conditions will be sent to the customer again by email.
§ 2 subject of the contract
Subject of the contract is the sale of goods. The details, in particular the essential characteristics of the goods, can be found in the item description and the additional information on the provider's website.
§ 3 conclusion of the contract
(1) The product descriptions of the provider on the Internet are non-binding but a binding offer to conclude a contract.
(2) The customer can only submit a binding purchase offer (order) via the online shopping cart system. The goods intended for purchase are stored in the "shopping cart". The customer can use the corresponding button in the navigation bar to access the "shopping cart" and there make changes at any time. After calling up the "Checkout" page and entering your personal data as well as the payment and shipping conditions, all order data will be displayed on the order overview page. Before sending the order, the customer has the option of reviewing and changing all the information here ( also via the "back" function of the Internet browser) or cancel the purchase.
If the customer uses the "PayPal" instant payment system by clicking the "PayPal" button integrated in the shop system, he will be redirected to the PayPal log-in page. After successful registration, the customer will see the address and account details stored with PayPal. By submitting the order using the "order with payment" button, the customer submits a binding offer to the provider. The customer first receives an automatic email when their order is received.
(3) If the customer has not received an order confirmation or notification of delivery or no goods within 5 days, he is no longer bound to his order. In this case, any services already rendered will be refunded immediately.
(3.1) We reserve the right not to accept the order, services rendered will be refunded immediately.
(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partially automated via email. The customer must therefore ensure that the email address he has deposited with the provider is correct, the receipt of the emails is technically ensured and, in particular, is not prevented by SPAM filters.
§ 4 Right of retention, retention of title
(1) The customer can only exercise a right of retention if it concerns claims from the same contractual relationship.
(2) The goods remain the property of the provider until the purchase price has been paid in full.
§ 5 prices, shipping costs
(1) The prices listed in the respective offers and the shipping costs represent final prices in euros. They include all price components including all applicable taxes. The delivery address determines the calculation of VAT.
If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer, but not to the provider, but to the customs or tax authorities responsible there. The customer is advised to check the details with the customs or tax authorities before ordering.
(2) The shipping costs are not included in the purchase price. They can be called up via the "Payment and shipping" page, are shown separately in the course of the ordering process and are to be borne by the customer, unless free shipping is promised.
(3) The customer receives an invoice without sales tax, according to $ 19 UStG (small business regulation).
§ 6 payment and shipping conditions
(1) The conditions for payment and shipping can be found under the button of the same name in the navigation.
(2) Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.
(3) If, contrary to expectations, a product ordered by the customer is not available despite the timely conclusion of an adequate covering transaction for a reason for which the provider is not responsible, the customer will be informed immediately of the unavailability and, in the event of withdrawal, any payments already made will be refunded immediately.
(4) For consumers it is regulated by law that the risk of accidental loss and accidental deterioration of the thing sold during shipment only passes with the delivery of the goods to the customer, regardless of whether the shipment is insured or uninsured.
(5) The shipping costs are stored and regulated in the payment and shipping area.
(6) Shipping days are the 2-3 working days.
§ 7 order values
(1) We have no minimum order value.
(2) The maximum order value for goods is € 500.00
§ 8 delivery time
(1) The delivery times stored on our "Shipping and Payment" page apply. The delivery time does not include the period required by the shipping service provider.
§ 9 product weight
(1) The strand or fiber weight can vary +/- 10%. Wool is a natural product and is subject to a natural fluctuation in the moisture content.
§ 10 copyright
(1) All instructions, photos and texts created by us are subject to copyright and may not be copied.
§11 Severability clause
(10.1) Should one or more points (or even parts of a point) of the general terms and conditions become ineffective or void for any reason, the rest remain unaffected and remain effective.
§ 12 warranty
(1) The legal regulations apply.
(2) As a consumer, the customer is asked to check the goods immediately upon receipt for completeness, obvious defects and transport damage and to report complaints to the provider and the freight forwarder as soon as possible. In the event of damage in transit, the consignment must be refused. If the customer does not comply with this, the claim for damages expires.
§ 13 liability
(1) The provider is fully liable for damage resulting from injury to life, limb or health, in all cases of intent and gross negligence, in the case of fraudulent concealment of a defect, when assuming the guarantee for the quality of the object of purchase, in the event of damage after the Product Liability Act and in all other statutory cases.
(2) Liability for defects within the scope of the statutory warranty is based on the corresponding regulation in our customer information.
(3) If essential contractual obligations are affected, our liability in the event of slight negligence is limited to the contract-typical, foreseeable damage. Essential contractual obligations are essential obligations that arise from the nature of the contract and the violation of which would jeopardize the achievement of the purpose of the contract as well as obligations that the contract imposes on us according to its content to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and you can regularly trust that they will be observed.
(4) Liability for slightly negligent breaches of duty is excluded in the event of violation of insignificant contractual obligations.
(5) Data communication via the Internet cannot be guaranteed to be error-free and / or available at all times according to the current state of the art. In this respect, the provider is not liable for the constant or uninterrupted availability of the website and the services offered there.
§ 14 Choice of law, place of performance, place of jurisdiction
(1) German law applies. For consumers, this choice of law only applies insofar as it does not remove the protection granted by mandatory provisions of the law of the state of the habitual residence of the consumer (principle of favorability).
(2) The place of performance for all services from the business relationship with the provider and the place of jurisdiction is the location of the provider, insofar as the customer is not a consumer, but a businessman, a legal person under public law or a special fund under public law. The same applies if the customer does not have a general place of jurisdiction in Germany or the EU or if the place of residence or habitual residence is not known at the time the action is brought. The authority to also call the court at another legal place of jurisdiction remains unaffected.
(3) The provisions of the United Nations Convention on Contracts for the International Sale of Goods explicitly do not apply.
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II. Customer information
1. Identity of the seller
Annett Krohm
Max-Eyth-Strasse 31
73230 Kirchheim
Germany
Telephone: +49 163 480 20 23
Email: Netti@Nettisnadelkunst.de
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at http://ec.europa.eu/odr.
2. Information about the conclusion of the contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options take place in accordance with § 3 of our general terms and conditions (part I.).
3. Contract language, contract text storage
3.1. The contract language is German.
3.2. We do not save the complete text of the contract. Before the order is sent via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function. After receipt of the order by us, the order data, the legally required information for distance contracts and the general terms and conditions will be sent to you again by email.
4. Essential characteristics of the goods or services
The essential characteristics of the goods and / or services can be found in the respective offer.
5. Prices and payment modalities
5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.
5.2. The shipping costs are not included in the purchase price. They can be called up via a correspondingly labeled button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you, unless free delivery is promised.
5.3. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.
5.4. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.
6. Terms of delivery
6.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
6.2. Insofar as you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the thing sold only passes to you when the goods are handed over, regardless of whether the shipment is insured or uninsured. This does not apply if you are independently a transport company not named by the entrepreneur or another one to carry out the
Have dispatched certain person.
7. Statutory liability for defects
7.1. There are statutory rights to liability for defects.
7.2. As a consumer, you are requested to check the goods for completeness, obvious defects and transport damage immediately upon delivery and to inform us and the freight forwarder of any complaints as soon as possible. Failure to do so will have no effect on your statutory warranty claims.
These general terms and conditions and customer information were drawn up by the lawyers of the dealer association who specialize in IT law and are constantly checked for legal conformity. The dealer association Management AG guarantees the legal security of the texts and is liable in the case of warnings. More information can be found at: http://www.haendlerbund.de/agb-service.